Contracting is a business where operational excellence is a major factor in winning. Projects are often won by relatively small percentages against multiple competitors. Project success which we all know is very different than “winning” the project depends on thousands of details over many months executed well. Company success depends on dozens or hundreds of projects all executed successfully. Performance improvement is heavily a factor of: 1. Quantity of feedback given 2. How actionable the feedback is 3. Quantity of cycles to put that feedback into use Some people will say they love “positive” feedback. We all like hearing good things. Some people would say that it only helps to give “negative” feedback. We need to know when we are doing something wrong. Both of those statements are logical but not useful in improving performance. Giving small bits of regular feedback that can immediately be put into use is what will make the biggest difference. This is a very hard skill to develop and requires deliberate practice on the part of the people learning to give effective feedback. Book: The Talent Code (http://amzn.to/2GJPAyh) We spend a lot of time working with teams to develop these skills. Learn more: https://dbmgt.co/2HZxqdc
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There are many "Strategic Possibilities" developed from "Strategic Brainstorming" that must be explored to make choices that will best position a contractor to win over the long-term. These "Strategic Decisions" must be made and integrated at all levels. #strategy #dbmteam
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The business of building is largely about aligning projects and people. The Talent Value Stream (TVS) ensures talent will never be a constraint to your growth. #businessplanning #talentvaluestream #dbmteam
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Defining what you want in quantifiable outcomes is extremely difficult. It's 10X harder to define those outcomes throughout the whole company from field to CEO. Defining the leading activities that create those outcomes is another 10X more difficult. #businessmanagement #metrics #dbmteam
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6yGreat book, and a great man.